Purchase of a $150 deposit listing reserves your place in our Autumn 2024 custom corset production schedule (approx. September-November).
How it works (please read all policies as we have made some changes):
1. Purchase $150 up front deposit listing.
2. We contact you via email to talk details and finalize your custom order. Customers will be contacted within 1-6 weeks, based on order of purchase.
3. We invoice you for the balance and make your order once paid in full.
If for some reason we cannot honor your request or you change your mind, all deposits are refundable before work begins with some exceptions as outlined below. Coupon codes and other discounts are not valid for deposit purchases.
By purchasing a deposit listing, you agree to the following:
1. That you have some idea of what you want, or are ready to hear options and make decisions to move forward with your order promptly once we contact you (i.e. no "holding" a deposit for some unknown future project/time).
2. Redthreaded reserves the right to cancel your deposit slot if we receive no response from you within a reasonable time (i.e. two weeks) once we reach out to begin your order, or if you fail to provide measurements, payment, style choice, or other necessary information needed to complete your order along the way. We will give final warnings via email if this action becomes necessary. If no tangible work has begun, we will refund your deposit less a $50 fee to cover the time spent on communication admin. If tangible work has begun, you will be refunded less a portion of the full payment to cover the work, up to 50%.
3. Redthreaded reserves the right to cancel and refund your deposit in full before work begins should we determine that we cannot meet your order request for any reason (outside our scope of work, timeline, personal/emergency, etc.).
4. Pricing is valid for 3 months after quote is provided via email. Redthreaded reserves the right to add additional fees should a project be significantly delayed by the customer, to keep up with the real-time rising costs of labor and materials.
FAQs:
Can I email you with a special request to bypass this list because of XYZ special case? No, we ask that you respect our process. We would like to remind everyone that the Patreon pre-release has never once sold out during any of our previous deposit slot openings, and only costs $5 to sign up.
You may also want to make sure our emails go to your inbox and not a promotions or spam folder, and set reminders on your phone or calendar.
Can you use my fabric? Yes, we are happy to use your provided fabric for your custom order, as long as we approve it. One yard is plenty for most projects.
Which listings are included? All active listed Atelier and Custom Classic Corsets are included in this round of custom work. We are also open to discuss different styles and ideas beyond what we currently offer, within scope of our work. We will let you know honestly if we cannot meet your request.
How long will this take? This depends a whole lot on response speed, fabric availability, whether your order includes a mockup, and what kind of orders we receive. While it is impossible to make promises given the variables, we hope to wrap this round of custom work up by the end of November. If you do have a specific timeline or event, be sure to let us know.