Policies

Shipping:

In-stock items ship within 4 business days. We primarily ship on Mondays and Fridays. 

Depending on shipping service chosen at checkout, most USA orders arrive within 7 business days and international orders can take 3-6 weeks. If you need your order by a certain date, please let us know.

International customers are responsible for paying any fees incurred at customs in their country. VAT is only included on our PDF patterns, not on any of our tangible goods. Under no circumstances will a package be marked "gift" or at a reduced value.

If there is a problem with your shipment (loss/damage, error) we will re-ship or reimburse value + shipping. In the case of a lost package, we ask that you wait 3 weeks in USA, 6 weeks for International before we re-ship or refund. 

We are not responsible for replacing orders if the buyer inputs an incorrect address and fails to notify us before shipment. Likewise, if a buyer fails to collect their shipment and it is returned, the buyer must cover re-ship fees.

Current Shipping Restrictions:

EU AND NI: Effective Dec. 6th, 2024, we no longer ship to the EU and Northern Ireland due to updated GPSR regulations.

United Kingdom: Due to Brexit regulations as of Jan 1, 2021, we are unable to ship orders valued under 135 GBP (excluding shipping cost). Due to limitations in our host's shipping settings, these will be charged an average flat rate of 40 GBP. If actual postage comes in less we will refund the difference. If postage comes in more (for instance, you've ordered 6 kilos worth of steel corset kits) we will invoice for the difference.

Returns & Cancellations:

In-stock items are fully returnable (less original shipping fee). Buyer covers return shipping fee. Returns and Exchanges must be posted within 30 days of receipt, in original new condition (this means paper patterns must be sealed/unopened, kits must be complete and undamaged).

Our return address is:

Redthreaded
ATTN Returns
345 Baker St
Longmont, CO 80501
USA

Orders may be canceled before shipment. Please send us a message through contact form or reply to your order receipt.

Buy now, pay later with Shop Pay:

Shop Pay Installments are available to US customers on all orders between $50-$1000, excluding gift cards. Your order ships immediately and Shop Pay will bill you in 4 even installments when you choose that option at checkout. More info here. We are not currently able to offer integrated installment options to International customers.